Delivering Food, Shelter, and Hope to the Poorest of the Poor.

Job Opening: Development Stewardship Administrator

Position Title: Development Stewardship Administrator
Department: Development
Report to: Development Support Director

Educational or Certification Requirements:
A minimum of Associates Degree is required. A Bachelor's Degree with coursework completed in Marketing, Communications, Public Relations, or Business is preferred.

Experience Requirements:
Minimum 3 to 5 years’ experience in Communications, Marketing or related field preferably in non-profit development

Position Summary:
The Development Stewardship Administrator will be responsible for leading and managing stewardship initiatives aimed at elevating the Cross donor experience. The correct candidate will use exceptional attention to detail and time management to accomplish their goals through project planning, management, ownership and follow through to ensure the organization’s donors feel appreciated and informed about the impact of their gift(s). The Administrator is responsible for providing project updates to Major Gift donors and Organizational donors. Our stewardship activities will educate, engage, inspire and thank donors for their generosity. This process involves assessing donor gifts, submitting requests for written project updates, writing donor correspondence, fulfilling the mailing of the material and annotating donor records of the contact. Also responsible other donor stewardship initiatives such as certificates, honor and memorial requests and photo books. The position will also assist Development managers and directors with Development and Acquisition Marketing coordination calendars. The Administrator will also assist with setting up interdepartmental meetings, taking notes and ensuring timely follow up with action items.

Job Responsibilities:
  •  • Analyze donor lists and records to determine whether donations require personalized updates or generic updates based on Project Update procedures
  •  • Complete requests as needed to the Communications Dept for the creation of Project Updates and other marketing material
  •  • Create written communication to donors, including handwriting and drafting letters
  •  • Process the mailing of all donor correspondence either personally or through the Fulfillment Department, depending on the size and complexity of the job
  •  • Ensure all donor correspondence is accurately and timely documented in donor records
  •  • Create campaign certificates, honor and memorial certificates and other donation stewardship initiatives as requested by the departments within Development
  •  • Execute mail merges, hand address, package and mail donor proposals and small campaigns as needed
  •  • Coordination and execution of various mass stewardship pieces, through email-based marketing and printed marketing communications
  •  • Assist with large volume mailing projects, in conjunction with the Fulfillment Department
  •  • Create agendas for select meetings; coordinate technology set-up and troubleshooting, meeting coordination, and taking meeting notes and any follow-up tracking
  •  • Assist with creating and maintaining the marketing strategies and calendars for the Development Department
  •  • Other duties as assigned
Knowledge, Skills & Abilities Required/Preferred:
  •  • Word, Excel, Outlook, PowerPoint required, databases and Acrobat preferred
  •  • Excellent oral and written communication skills
  •  • Possess the ability to manage and prioritize multiple tasks simultaneously and problem solve quickly
  •  • Meticulous attention to detail and accuracy; diplomacy, excellent oral and written communication and editing skills
  •  • Strong sense of urgency; highly organized, outstanding time and project management skills
  •  • Excellent interpersonal skills - ability to work well with staff, volunteers and other internal departments
  •  • Knowledge of contemporary Christian marketing and fundraising practices, a plus
  •  • Must have strong project management skills managing complex, multifaceted projects
  •  • Personal qualities of integrity, credibility, and a commitment to the organization's mission
Application Process:
Please submit your resume by email to and include the title of the position in the subject line. Please be sure to include a cover letter detailing your spiritual background.

Cross International is a Christian ministry and provides excellent employee benefits. We are a Christian Humanitarian Aid Agency assisting the poorest of the poor around the world. Please visit our web site to learn more about the mission, vision, statement of faith and core values of our organization.

Cross International

600 SW Third Street, Suite 2201

Pompano Beach, FL 33060


Cross International is a 501(c)(3)

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