Cross International

God’s love, transforming deepest need into thriving joy

« Jobs | Senior Manager of International Programs

This position is no longer available.

Thank you for your interest in joining Cross International. This opportunity has been filled.

We invite you to learn more about our mission and the work God is doing through our ministry.

This content is not available in your region

Learn more about Cross International and how communities around the world are being supported.

« Jobs | Senior Manager of International Programs

Job Opening

Senior Manager of International Programs

Department: Programs

Reports to: Director, International Programs

Direct Reports: International Programs Officer; others as assigned

Location: United States. Office or remote, as approved

Travel: International travel based on program needs

Position Summary:

The Senior Manager of International Programs is Cross International’s operational leader for its international program portfolio. Reporting to the International Programs Director, the Senior Manager translates the organization’s vision, current strategic plan, and approved program strategies into disciplined execution, clear staff accountabilities, strong partner relationships, timely donor deliverables, and measurable results.

This is a hands-on working manager role in a lean department. The Senior Manager supervises program staff, assigns and balances portfolios, establishes operating rhythms, maintains the department’s master portfolio view, and coordinates program design, implementation, monitoring, budgets, field payments, grant procurement, compliance, and closeout. The Senior Manager is the first point of operational escalation and provides the Director with concise, decision-ready information on performance, risk, resources, and required action.

The Senior Manager is also a cross-functional leader who collaborates with Development, Operations and Marcomm departments to align priorities, strengthen operational handoffs, and ensure accurate, timely program and partner information is available for organizational decision-making and reporting to the Board. The role champions the consistent adoption of organization-wide systems, processes, and data standards within Programs and contributes actively to continuous improvement, professional development, and a healthy, mission-aligned organizational culture.

The Senior Manager also leads the Programs team’s operating workflow for major foundation and other institutional funding. Within the strategic and programmatic framework established by the Director, the Senior Manager coordinates go/no-go decisions; owns opportunity and deliverable calendars; prepares first drafts; synthesizes staff and partner input; manages compliance matrices and internal deadlines; and completes editing, assembly, correspondence, award documentation, amendments, renewals, closeouts, and narrative reporting. Portfolio owners supply implementation content, and the Director provides strategic direction and final executive programmatic review for major opportunities.

Apply for this job

Essential Functions

The allocations below describe the expected emphasis of the role and may shift as organizational priorities evolve.

1. Portfolio Operations and Team Leadership (35%)

  • Translate approved program strategy into annual operating plans, quarterly priorities, portfolio assignments, staff workplans, milestones, and deadlines.
  • Directly supervise, coach, and hold accountable assigned Programs staff.
  • Lead weekly and monthly operating rhythms and maintain a reliable master portfolio dashboard covering program status, partner deliverables, grants, payments, procurement, results, and risks.
  • Balance workloads and decision rights across a lean team; establish cross-training, coverage, escalation thresholds, and practical systems that reduce single-person dependency.
  • Conduct regular performance and risk reviews, document corrective actions, and escalate concerns to the Director.

2. Program Cycle, Partner Relationships, and Field Implementation (25%)

  • Oversee the full program cycle, including concept development, partner due diligence, agreements, implementation, monitoring, adaptation, transition, and closeout.
  • Ensure each program has a clear owner, approved scope and budget, documented outcomes, implementation schedule and reporting requirements.
  • Maintain structured communication and follow-up with ministry partners and coordinate field monitoring, technical support, partner capacity strengthening, safeguarding, and compliance action.
  • Coordinate timely operational responses to implementation delays, emergencies, partner concerns, underperformance, and other field issues.

3. Institutional Grants, Proposals, and Reporting (25%)

  • Own the Programs team's workflow for major foundation support, including proposal and reporting calendars, go/no-go coordination, compliance requirements, review gates, and internal deadlines.
  • Complete final editing, document assembly, submission preparation, routine foundation correspondence, grant files, award documentation, and final version control.
  • Coordinate amendments, renewals, and closeouts and ensure final narrative reports are accurate, evidence-supported, internally approved, and submitted on time.
  • Maintain grant compliance matrices and translate award requirements into program workplans, partner expectations, data needs, budgets, payment schedules, and reporting calendars.
  • Ensure proposed commitments are feasible and aligned with approved program strategy; route major submissions to the Director for strategic direction and final executive programmatic review.

4. Program Budgets, Field Payments, and Compliance (5%)

  • Review the programmatic agreement, approved budget, and supporting documentation for field-payment requests before submitting complete approval packages to Finance.
  • Approve ministry partner payments within delegated authority and resolve missing program or partner documentation.
  • Monitor program budgets and in coordination with the Director to initiate timely forecasts, corrective action, and budget modifications in coordination with portfolio owners, partners and operations.
  • Maintain complete program agreements, approval records, compliance checklists, payment and procurement files, and audit-ready documentation in the designated systems of record.

5. Organizational Collaboration, Systems & Professional (10%)

  • Partner with Development, Operations and Marcomm departments to align priorities, coordinate timelines, anticipate information needs, strengthen handoffs, and resolve cross-functional operational issues.
  • Implement and reinforce organization-wide systems, processes, data standards, policies and internal controls within the Programs Department; support staff adoption and provide practical feedback to improve their effectiveness.
  • Ensure accurate, timely, appropriately governed program, partner, financial, grant, risk and results information is maintained and available to authorized internal stakeholders for organizational decision-making and reporting to Executive Leadership and the Board.
  • Participate actively in cross-departmental planning, organizational initiatives, staff meetings, retreats, and culture-building activities that strengthen collaboration, accountability, learning, and alignment with CI’s Christian mission and core principles.
  • Maintain an intentional professional-development plan and dedicate regular time to relevant training, coaching, peer learning, and sector engagement; apply and share learning to strengthen individual team and organizational performance.

Supervisory Scope and Decision Authority

  • Directly supervises the International Programs Officer and other Programs staff as assigned.
  • Manages hiring, onboarding, goal setting, portfolio assignment, coaching, performance feedback, development planning, and performance evaluation in coordination with the Director.
  • Approves routine workplans, portfolio assignments, partner follow-up, program adjustments, and complete payment, procurement, and grant packages within formally delegated authority and established review requirements.
  • Recommends major program, partner, institutional-funding commitments to the Director and escalates matters exceeding delegated financial, contractual, safeguarding, reputational, or strategic authority.

Key Success Indicators

  • The master portfolio system is current, program and partner deliverables are visible, deadlines are met, and material risks are escalated early with recommended action.
  • Programs staff and ministry partners understand ownership, standards, deadlines, and escalation pathways and receive timely follow-up, support, and performance feedback.
  • Ministry Partner Payments files are accurate, complete, timely, and audit-ready, with exceptions actively resolved.
  • Major proposals, amendments, renewals, closeouts, and narrative reports are coherent, feasible, donor-ready, evidence-supported, and submitted on time.
  • Program decisions and corrective actions use credible results and learning, and reported claims can be supported by documented evidence.
  • The Director receives concise, decision-ready reporting on portfolio performance, staffing capacity, funding deliverables, operational bottlenecks, and material risks.

Required Qualifications

  • A personal, active Christian faith and demonstrated ability to model CI's mission, vision, core principles, and standards of conduct in leadership and decision-making.
  • Bachelor's degree in international development, nonprofit management, public administration, agriculture, public health, or a related field, or an equivalent combination of relevant education and experience.
  • At least eight years of progressively responsible experience in international development, humanitarian assistance, or comparable ministry programs, including at least three years supervising staff or leading a multi-country or multi-partner portfolio.
  • Demonstrated success managing the full program cycle and building accountable, respectful relationships with local ministry or implementing partners in cross-cultural settings.
  • Strong proposal and narrative-report writing experience for foundation or other institutional grants, including the ability to coordinate multiple contributors, compliance requirements, deadlines, editing, and final assembly.
  • Working knowledge of results-based management, MEAL, program quality, adaptive management, partner capacity strengthening, and evidence-informed decision-making.
  • Demonstrated financial and operational stewardship, including experience with multi-program budgets, cashflow or payment workflows, compliance, and internal-control principles.
  • Excellent project management, facilitation, judgment, and writing skills, with the ability to organize a high-volume portfolio, produce clear donor-ready materials, and convert complex information into action.
  • Demonstrated cross-cultural humility, adaptability, and relationship-building skill with ministry partners, staff, funders, community stakeholders, and executive leaders.
  • Proficiency with collaborative portfolio, grant, document, and data-management systems and the discipline to maintain accurate records and dashboards.
  • Ability to travel internationally and operate effectively in remote, hybrid, and field environments.

Preferred Qualifications

  • Relevant master's degree or advanced professional training.
  • Program leadership experience in a Christian international relief, development, or ministry-partnership organization.
  • Experience working in Latin America, the Caribbean, and/or Africa and professional proficiency in a language relevant to CI's portfolio.
  • Experience with Monday.com or comparable portfolio and workflow platforms.

Work Environment and Other Requirements

  • Work is performed primarily in an office or approved remote setting and requires sustained use of a computer, virtual collaboration tools, and frequent verbal and written communication.
  • International travel is required based on program needs.
  • Commitment to the highest standards of integrity, safeguarding, confidentiality, stewardship, and ethical conduct, including compliance with applicable CI screening, security, and safeguarding requirements.

Faith and Mission Alignment

  • Affirm and support CI's Christian mission, vision, Statement of Faith, core principles, and applicable ministry practices.
  • Participate in CI's regular prayer and devotional life and integrate Christian faith, servant leadership, dignity, and stewardship into day-to-day program leadership.
  • Maintain active participation in a local Christian church and model a consistent Christian witness in relationships with colleagues, ministry partners, funders, vendors, and the public.

Christian Faith Commitment

This role requires a committed Christian faith and active alignment with Cross International’s mission to build stable families, resilient communities, and rooted and growing faith-lives in the name of Jesus Christ. The individual is expected to actively participate in the organization’s spiritual life, including daily staff prayer and devotions. They are also to model CI’s Christ-centered values of:

  • Passion for ministry work
  • Follower of Jesus
  • Tenacity
  • Good Stewardship
  • Commitment to those we serve
  • Serve with vision and clarity 

About Cross International

Cross International is a Christian development and relief organization founded in 2001 to meet the physical and spiritual needs of vulnerable communities across Latin America, the Caribbean, and Africa. With the generous support of believers living out the Biblical call to serve the poor and share the Gospel, Cross International works to build stable families, resilient communities, and rooted faith lives. Learn more

To apply, please complete the application form below.

Employment Application

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Email Address*
Address

References

Please list two (2) references that are familiar with your work life. One of them should be a leader from the church you currently attend.

Equality of Opportunity Statement

Cross International provides equal employment opportunity in accordance with applicable law. As a Christian religious organization, CI reserves all rights available under applicable law to make employment decisions based on religion and alignment with its Christian mission. CI provides reasonable accommodation to qualified applicants and employees with disabilities as required by applicable law; requests may be directed to Human Resources.

Cross International believes every person is created in the image of God and therefore worthy of dignity and respect. Guided by this biblical conviction, we provide equal employment opportunities to applicants and employees.

As a Christian ministry, we seek employees who support and advance our mission and statement of faith.

Cross International will never request payment, banking information, or financial details during the application or hiring process. All official correspondence will come from a verified Cross International email address. If you receive communication from any other domain, please contact us directly to verify. All candidates will participate in video interviews and/or a visit to our Florida headquarters before being hired.

Privacy Policy © 2026 Cross International. All rights reserved.

Aimee twins

See your gift go TWICE as far!

Time is running out! You still have:

Days
Happy New Year!
Hours
Minutes
Seconds
Happy New Year!

Any gift you give before the end of the year will be MATCHED dollar for dollar, up to $75,000, to transform lives not only now, but into the future!

DOUBLE YOUR IMPACT!