God’s love, transforming deepest need into thriving joy
Cross International knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Cross International. It applies to donor information that we collect both online and offline.
We obtain information about you when you use our website, for example, when you contact us about products and services, to make a donation, to volunteer with our organization and programs or if you register to receive one of our weekly newsletters.
We collect personal information when you voluntarily submit it to us.
For example, donors may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information). If a donor, or a website visitor, contacts us by email they may provide us with their email address, and name. Providing data is required in these contexts in order for us to process your donations, requests, or respond to inquiries.
In addition to the personal information that you submit to us, we may automatically collect information using the following technologies:
Web Server Logs. Our web servers may collect certain information such as IP address, pages visited, time of visits, and referring website.
If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.
We collect information primarily to accept donations, complete our charitable projects, and provide you with information concerning our programs, projects, and activities. We also use information for analytical purposes, to improve our website, our donor base, our outreach, or to respond to requests for information. We may inform you of other purposes at the time that we collect some forms of information. For example, if you apply for a job we may collect information in order to process your job application.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We will not trade, share, sell or rent your information with other organizations or any third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Cross International Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable services. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.
When you are using our secure online donation pages, your donation is processed by a third-party payment processor, who specializes in the secure online capture and processing of credit/debit card transactions. We use state-of-the-art cryptographic algorithms during data transmission (HTTPS with RSA 2048 bit key and SHA 256 certificate) and in our databases (AES 256 encryption with unique per-row keys). We encrypt all donations and payments made at the highest security standard – PCI Level 1 Compliance. Not only are we PCI compliant, but we have taken the extra step of achieving SOC II Type 2 compliance. All supplied sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers but on certified data centers with SSAE16 certifications, with 24×7 monitoring.
If you have any questions regarding secure transactions, please contact us.
If you would like to access the data that we received from you, or make corrections to it, you may contact us at the email or mailing addresses provided at the end of this policy.
If you registered to receive communications from us and later change your mind, you may ask that your name and contact information be removed from our distribution list. You can send such a request to the email or mailing addresses at the end of this policy.
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. We use cookies to identify your browser as you visit pages on the Cross International website or sites in the Cross International media network. Cookies also allow Cross International to provide more relevant, targeted content as you travel through sites in our media network as appropriate and are used on our ordering website to keep track of the items in your shopping cart. This helps us to improve our website and deliver a better more personalized service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links. Our website may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site that is governed by that site’s privacy policy.
We implement Google’s Invisible reCAPTCHA to protect our site from spam and abuse. Use of this service is subject to Google’s privacy policy and terms.
Changes to this privacy statement. We may modify this privacy policy from time to time. Any changes will be reflected on this website. If we make a material change to this policy, and need to apply it to personal information that you provided to us before the change was made, we will attempt to contact you and obtain your consent to the change.
Contact us at any time to:
This notice is written in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018.
If you have any questions about this privacy statement, the practices of this Website, or your dealings with this Website, please contact us at:
Cross International 1280 SW 36th Avenue, Suite 303, Pompano Beach, Fl 33069
Or please email [email protected] or call 800 391-8545