Job Opening

Gift Processor

Department: Administration

Reports to: Chief Administrative Officer 

Position Summary:

As Cross International’s Gift Processor (GP), you will be a key member of the Administration work group and will engage collaboratively with CI’s Database and Reporting Manager, along with others from our Development and Marketing & Communications work groups. This is an onsite position.

The GP’s primary goal is accurate, timely input of data and producing reports which serve the fundraising and MarComm activities of the organization.  

As the GP you provide direction on all front-end gift-processing activities. This position requires routine assessment of the organization’s data workflow.  You thrive at being a problem solver and you love to ask questions. You proactively seek out system problems and find solutions to those problems in a collaborative manner.  You enjoy improving and documenting systems and procedures to help make Cross International better each day. 

The GP is a key point of contact with vendor relationships, particularly in relation to donor and gift stewardship activities.  

The position requires that you are an experienced, energetic person of Christian faith, who loves a team environment and has tactful interpersonal skills. You are driven to complete projects on time, and you have a passion to serve the world’s most vulnerable people with compassion and respect. You are also interested in the contemporary influences within North American churches and the worldwide Church at large. 

Knowledge, Skills & Abilities Required/Preferred:

  • Experience in Christian-based fundraising; maintains a courteous, Christ-like attitude in dealing with people within and outside of Cross International
  • Demonstrates a sense of urgency, attention to problem-solving, detail and follow-up; thrives in a fast-paced environment with ability to prioritize, simultaneously manage multiple projects and activities with variable deadlines
  • Strong technical skills in CRM databases and SQL, query tools, proficiency with Excel, PowerPoint
  • Ability to optimize CRM so that information can be efficiently analyzed for data reporting needs of the organization
  • Custom-service oriented, serving both internal and external audiences with sound fund-raising principles
  • Commitment to professional ethics while working with highly confidential, sensitive information and works to improve and maintain infrastructure tools to pace with the growth of our donor data
  • Excellent communication skills to liaison with fundraising, IT, operations, marketing work groups, and vendors to clearly prioritize stakeholder needs, available resources, and system-wide considerations
  • Thrives at working independently

Essential Responsibilities:

  • Provides direction for all gift processing, ensuring the accuracy of gift entries and uploads of data for timely response to donors and needed reporting within Cross International
    • This includes relationship with CRM database clientele and staff, training personnel, opening all in-house gifts in compliance with audit requirements, timely & accurate processing and updating of all client & gift information, credit card processing, ensuring integrated tools operate efficiently and effectively for automation, and all maintenance of all the gift processing data
  • In conjunction with the Development and MarComm work groups, provide input and planning for development and MarComm processes and procedures in areas of data entry practices, gift processing, database integrity, reporting, data analysis, event tracking, system enhancements, prospect tracking and moves management
  • Continually analyze, recommend, and establish protocols that ensure the timely upload of all gifts to the CRM from the various payment platforms including ability to build reports, upload and download data between various platforms
  • Ensures communication to all types of customers (email, no-email, phone, etc.) are sent an appropriate receipt in a timely manner – (i.e., with a goal of 48 to 72 hours)
  • Coordinate uploads from third parties such as donation support within a 48-to-72-hour window
  • Prepares for and communication plan for peak processing periods during year-end and disaster relief fundraising
  • Research donor inquiries assigned
  • Perform other duties as assigned

General Requirements:

  • A person of Christian faith and active member/attender of a local Christian church and is a contributing part of a local body of believers
  • Minimum 5 years’ experience in non-profit development, data management and/or analytics support. Experience with technical training, documentation creation and maintenance desired
  • Excellent organizational skills
  • Has a deep desire, a calling, to serve the world’s most vulnerable people
  • High energy and passion for the CI mission is essential
  • Is a person who has a sense of humor and enjoys co-workers
  • Based in Cross International’s Pompano Beach, Florida headquarters

Educational or Certification Requirements:

  • Associates degree or equivalent experience in a related field is preferred
  • Position on-site at Florida’s Head office

Please apply using the form below.  Include your resume, cover letter, and any other documentation you feel appropriate. We will set up an initial interview should your qualifications align with our goals.

Employment Application: Gift processor

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Equality of Opportunity Statement

Cross International, Inc. provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination or harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Any gift you give before the end of the year will be MATCHED dollar for dollar, up to $75,000, to transform lives not only now, but into the future!

Help Children With Disabilities

The UN estimates that between 93 and 150 million children worldwide live with a disability. In developing countries, these children are often unable to attend school, play outside or access specialized resources. Negative stigma or superstition among their parents, neighbors and community leaders often reinforce these barriers.

This year, we’re providing $60,000 worth of medical equipment to Kupenda for the Children in Kenya. This is a very remote location, and your gift will help cover the shipping costs to this very worthy medical outreach.

This gift will benefit: Kenya

Heal the Sick

In developed countries, basic medical supplies such as gauze, wraps, bandages, and syringes are commonplace. Unfortunately, that is often not the case in the developing world. Christian doctors and volunteers in developing countries frequently run low on these supplies, and they also lack the funds to keep large inventories on hand.

This year, we’re providing $84 million worth of medicines and medical supplies. Your gift will help cover the shipping costs to medical outreaches in some of the most remote areas of the globe

This gift will benefit: Dominican Republic, El Salvador, Guatemala, Kenya

Build a Family a Home

A gift of a safe, secure home is tangible affirmation of God’s love for a desperate family — it brings hope, health, stability and opportunity. Most poor families must settle for much less. Mired in poverty, they are forced to live in unsafe shacks fashioned from mud and thatch.

You can provide the life-changing gift of a safe, storm-resistant new home with Cross partners Ambuya Development Center in Malawi and Hope of Life in Guatemala. A new home will ease the family’s burdens, protect them from the wind and rain, and help them achieve their dreams.

This gift will benefit: Guatemala, Malawi

Education

The gift of an education is an investment that reaps long-term dividends for a child’s future. By opening doors for the children of the poor to enroll in Christian schools and get the same educational opportunities as their more economically well-off peers, you are giving not just a hand-out but a “hand-up.”

Your gift will fund Christian education to nurture vulnerable children mentally and spiritually — for thriving futures that will transform hopeless places.

This gift will benefit: Haiti, Ecuador, Uganda

Rescue Women and Children in Crisis

Through emergency child rescue services, vocational training, anti-trafficking programs and Bible literacy classes, Cross International is helping vulnerable women and children reclaim their lives. Inspired by Jesus’ love, we work shoulder to shoulder with our in-country partners, empowering them to create change that lasts so that those who need help will eventually be able to stand confidently on their own. Be a part of this good news and make a life-saving gift part of your holidays.

Your gift will help protect victims of gender-based violence and also help save marginalized women and children from harm.

This gift will benefit: Haiti, Guatemala, Nicaragua

Provide Clean, Safe Water

Our ministry partner, the Kachere Development Center, has an ambitious plan to install 20 wells, providing 5,160 adults and 8,414 children with clean water. Our goal is to finance the drilling and installation of one well – part of an entire community water system, which includes training to maintain the well, and sanitation and hygiene training for improved health.

One borehole can provide 2,800 gallons of safe, life-sustaining water every day. Help us bring clean, safe water to one of these villages today — in a way that will last for generations.

This gift will benefit: Zambia

Give Tools for Sustainable Farming

One of nine people worldwide survive on less than $1.90 a day. Without training and supplies to grow moneymaking crops and breed profitable livestock, poor farmers stay locked in the cycle of poverty.

By supporting this fund, you’ll help families break free of poverty — transforming lives for generations. When families get the training and tools they need, it means bountiful harvests and small animals that produce income for a sustainable business model.

This gift will benefit: Guatemala, Nicaragua

Feed Hungry Children

The United Nations Food and Agriculture Organization estimates that 811 million in the world suffer from under-nourishment. By providing the gift of food, you will save the lives of thousands of hungry children and their families in developing countries.

Your gift will provide meals for ministry partners such as Divine Shelter Schools in Haiti and Hope of Life in Guatemala. A generous donation during this season of giving will change lives forever.

This gift will benefit: Haiti, Guatemala, Nicaragua, Malawi

Most Urgent Needs

Inspired by the love of Jesus, we work shoulder to shoulder with local leaders overseas, equipping families with the resources they need to thrive – basics like food, clean water and healthcare, as well as longer-term community transformation projects that will ensure lasting change.

By giving to our Thriving Kids Initiative, you’re not only meeting children’s Most Urgent Needs, you’re also helping lift their families – even entire communities – out of poverty.

This gift will benefit: Africa, The Caribbean, Central America, South America

Feed Hungry Children

The United Nations Food and Agriculture Organization estimates that 811 million in the world suffer from under-nourishment. By providing the gift of food, you will save the lives of thousands of hungry children and their families in developing countries like Haiti, Malawi, Guatemala and Nicaragua.

Your gift will support the provision of meals and other basic services that are essential for survival. A generous donation during this season of giving will change lives forever.

This gift will benefit: Haiti, Guatemala, Nicaragua, Malawi

Recommended Gift
$1,000 will feed 30 children for a month | $5,000 will feed 80 children for a month | $10,000 will feed 92 children for a month | $20,000 will feed 184 children for a month

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